Privacy Policy

Data Privacy Policy:
Ours privacy policy applies to personal information we collect from our customers and job applicants through our website (myperfumebd.com) in Bangladesh. The policy outlines the information we collect about customers and job applicants; how we use, disclose and otherwise manage this information; and the choices you have to restrict our usage of this information. Ensuring the privacy of your personal information is important to us.
 
We collect, store and process your data for processing your purchase on our website and to provide you with our services. We may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number, mobile number, fax number, payment details, payment card details or bank account details. Personal Information can be used to identify, locate, or contact an individual.
 
We will use the information you provide to enable us to process your orders and to provide you with the services and information offered through our website and which you request. Moreover, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users' demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.
 
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier). You must only submit to us the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.
 
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details ( for refund purposes) and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorized third parties.
 
We may also send you other information about us, our products, sales promotions or our newsletters. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the 'unsubscribe' link in any email that we send to you. Within 7 working days we will cease to send you information as requested.
 
In Details:
When and how we collect your information:
We collect personal information when you:
# Purchase, order, return or exchange products and services
# Register on our website or myperfumebd.com You Rewards programme
# Track your order through myperfumebd.com website
# Sign up for myperfumebd.com newsletter
# Send or purchase a gift card
# Apply for a job at myperfumebd.com through our website or other third party job portals
# Participate in our promotions or surveys
# Contact us with a comment, question or complaint
# Live chat through our website
We collect your information by:
My myperfumebd.com Rewards programme – We store information of the programme’s members, including their purchase order history and history of rewards points collected over a specific period. However, we do not authenticate members’ personal details and, therefore, cannot be held liable for any misinformation received or fraud or identity theft cases that any member may be charged with.
 
Registered shoppers – We store basic information and purchase history of a registered member in order for members to track their orders.

Guest shoppers – 
We may collect personal information, such as name, email address and/or mobile number of a guest shopper who signs up for our newsletter. We use this information to communicate with guest shoppers to provide them with news about special offers.

Guest shoppers – We may collect personal information, such as name, email address and/or mobile number of a guest shopper who signs up for our newsletter. We use this information to communicate with guest shoppers to provide them with news about special offers.
Guest shoppers – We may collect personal information, such as name, email address and/or mobile number of a guest shopper who signs up for our newsletter. We use this information to communicate with guest shoppers to provide them with news about special offers.
 
We collect information when you place orders:
myperfumebd.com website accepts orders placed over phone or fax. We will never ask for your credit/debit card or any other sensitive information over the phone or email. 
 
We collect information when you apply for a job at myperfumebd.com:
If you apply for a job through our website, you may be required to provide us with information about yourself that you usually provide on your resume. This information will be saved on our internal server for no more than one year. We use this information to process and respond to your inquiry or job application. We may share your information with the human resources department in special circumstances. We will not sell your information to any third party or share unless required by the law. We only keep your personal information for as long as necessary for the purposes it was collected, or as otherwise required by the law.
 
We collect information when you sign up for our newsletter:
We will use your email address, if you signed up, to send our electronic newsletters which contain advanced notification of promotions. We may also use the optional information such as your name, postal code and product interests to enhance our product and services. We respect your privacy and will not sell your email address to any company. You can unsubscribe from our email list at any time by clicking on the unsubscribe link at the bottom of our newsletter.
 
We collect information when you visit or register on myperfumebd.com website:
You are not required to register to browse our website. However, you will be required to create an account if you wish to avail special services that registered users can enjoy, by providing us with your email address and a password. Personal information (such as name, address, mobile number, email address, billing address, shipping address and credit card information) you provide to us while creating or updating your account and at checkout on our website  is stored in electronic files on our web server and our internal systems in Bangladesh. We use this information to provide and administer the services you have requested and for other purposes to which you have consented. 
 
We collect information when you participate in promotional or survey programme:
When you participate in a promotion or respond to one of our surveys, we may collect your name, address, mobile number and email address. We use this information to administer your participation in the promotion and, for surveys, to contact you with follow-up questions.
 
We collect information by customer service (web interface):
You may be asked for information that identifies you, such as your name, address and telephone number when you contact our customer service representatives with a question, feedback or comments. We collect this information to verify your identity and to help us promptly answer your question or respond to your comment or feedback. We may retain this information to assist you in the future. We may also use your feedback, suggestions and comments to improve our products, website and services.
 
We collect information through website analytics:
IP address – You can visit our website without telling us who you are or providing us with any personal information. However, we collect the Internet protocol (IP) addresses of all our website visitors and other related information such as page requests, browser type, operating system and average time spent on our website. We use this information to monitor and improve our website.

Cookies – We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of our website so that we may continue to improve our website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features that our website offers. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.

Cookies – We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of our website so that we may continue to improve our website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features that our website offers. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Cookies – We use cookies and similar technologies to collect product and purchase information from the pages you access or visit. Cookies are bits of information that are automatically stored on your computer so we can recognize you when you return. We use cookies to better understand your use of our website so that we may continue to improve our website. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. However, if you decide not to accept cookies, you may not be able to take advantage of all of the features that our website offers. The information collected through cookies may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
 
We collect information by third party websites and e-advertisements:
Our website may contain links to third party websites. We will not provide any of your personal information to these third parties without your prior consent. We provide these third party links as part of our effort to provide you with news and events information or for your convenience. The inclusion of these links does not imply our endorsement of the companies, their websites, or their products and services. The links of websites (such as brac.net) we include in our web pages have separate and independent privacy policies. We have no control over these websites and, therefore, have no responsibility or liability for the manner in which the organizations (that operate those linked websites) may collect, use or disclose and otherwise treat your personal details. We may also use third parties to publish our advertisements on other websites, such as electronic newspapers and travel sites. In order to measure the effectiveness of our advertisements, these companies may use tracer tags or web beacons to report certain information (but not your name, address, email address or telephone number) about your visits to myperfumebd.com website and the websites which advertise and feature links on myperfumebd.com website.
 
We collect information by social media platforms:
You may choose to engage with our content on or through third-party social networking websites, plug-ins and applications. If you choose to do so, you may allow us to have access to certain information associated with your social media account (such as, name, username, email address, profile picture, and gender information) to receive our content or as a requirement of the operation of the website, plug-in or application.
 
Information we share:
We may transfer (or otherwise make available) your personal information to members of myperfumebd.com and other third parties who provide services on our behalf. We use service providers to process data and online payments, deliver our products and services, host our website, send emails, run our promotions and surveys, to help us better understand your use of our website, and to improve our website. All of our service providers are required to maintain the confidentiality and security of your personal information and to use it only in compliance with applicable privacy laws. These service providers are not authorized to use your information in any manner, other than in helping us to provide you with products and services or as otherwise required by the law.
We collect information for legal obligations:
We may be required to provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by the law in Bangladesh.
 
Security of personal details
Your privacy is important to us. We ensure practical administrative, technical and physical safeguards in an effort to protect against the loss, theft, unauthorized access, use, modification and disclosure of personal information in our custody and control. Our measures to safeguard personal information in our custody and control include, providing access to personal information only to employees and authorized service providers who require such information for the purposes described in this privacy and security policy. To provide you with an increased level of security, online access to certain personal information may be protected with a password you create. We strongly recommend that you do not disclose your password to anyone. We will never ask you for your password in any unsolicited communication.
 
Policy changes:
We may periodically update this privacy policy for new, unanticipated uses not previously disclosed. Any changes made to the policy will be posted here.
 
Updating your profile:
If you wish to access or update your profile details that we have about you, or to correct factual errors in our records, please contact us. To protect your privacy, we will take necessary steps to verify your identity before granting access or making corrections. You can also easily update your account information by logging on to your myperfumebd.com account.
 
Your Rights to withdraw or change:
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes or for other security issues.